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What can I do here?
- You can see original documents
- You can see some of our treasures in the museum
- You can shop in the bookshop
- You can take a behind the scenes tour
- You can wander along the River Thames
Is it free?
- Yes, there is no charge for visiting The National Archives
- If you would like copies of our documents, there is a small charge
- For downloading images on our website there is a small charge
- Entry to the Family Records Centre in Islington is also free
Can I see documents online?
Yes, we are trying to make our most popular documents available online, these include:
- Censuses
- Newly released documents
- Wills
- World War One medal index cards
and many more.
Do I have to book to visit?
- No, as long as you bring suitable identification you will be issued with a reader's ticket, which will allow you to use all the facilities
- If you are coming as part of a group or school trip you do need to book
- You can visit our museum without a reader ticket
- You can use our garden for picnics
How do I make a complaint?
- You can call us on +44 (0) 20 8876 3444
- You can use the form in the contact section of this website
- You can write to us
- You can email us
How do I order copies of documents?
When you know the Catalogue reference of the documents you want copies of, you can:
- Use the online estimate order form
- You can call us on +44 (0) 20 8876 3444
- You can write to us
- You can email us
What has happened to the old PRO and HMC websites?
- The old PRO and HMC websites have been removed from the Internet
- The content and catalogues from both websites have been transferred to this website
- All of the content is listed in the A to Z
- If you have trouble finding your favourite items, let us know and we'll point you in the right direction
Find out more about private records
We have several searchable databases to help you find out about records held by other archives.
These databases include:
Our online research guides also provide tips on a variety of resources and records held outside of The National Archives. These are usually specific to your area of research.
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Help section 
