Where it has not been possible to agree a job plan, or a consultant disputes a decision that he or she has not met the required criteria for a pay threshold in respect of a given year, a mediation procedure and an appeal procedure are available in accordance with Schedule 4 of the Terms and Conditions on the 2003 consultant contract.

Resources available to assist consultants and employers entering into these processes include:

Mediation
- Mediation - a model protocol

Appeals
- Appeals model protocol
- Guide for appeals panels
- Guides for appeal panel members
- Appeals standard document bundle

All of these resources, including a complete standard document bundle, are available to download from the Mediation and appeals section of the Reference manual.

CD-ROM for mediation and appeals
A free CD-ROM is available that provides advice and resources for consultants, representatives and appeal panel members. 
To order this CD-ROM e-mail:  ma@prolog.uk.com quoting 'Consultant contract appeals CD-ROM Ref: CCACD'.

Training for appeal panel members
CCIT and the BMA undertook a series of training workshops for appeals panel members throughout 2004, training over 600 appeal panel members.

The resources from these training workshops are available here [link to library - training materials].  Please check with your SHA consultant contract lead [link to contacts] for upcoming local training dates.