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Contact us

The Department and its agencies are always pleased to respond to queries about our work. One way to contact the Department of Health is to call the Customer Service Centre which provides a dedicated team of information advisers. Call 020 7210 4850, Monday to Friday, 09:00-17:00. Use the links below for other contact options

How to contact the Department of Health

If you have questions or issues to raise about the policies or work of the Department of Health, you can contact us in three ways.


Freedom of Information

How to make a request for information about the Department of Health's work.


Policy teams' contact details

Contact individual policy and project teams directly.


Office locations

Most Department of Health staff are located at our main offices in London and Leeds. Addresses and maps are available in this section.


Complaint procedures

Information on the complaints procedure for the NHS, social services and Department of Health.


Telephone helplines

The Department of Health runs or supports the following telephone helplines, which can only be called from within the UK.


Site feedback

We are always looking for ways to improve our website and we welcome your comments and suggestions.


Frequently asked questions

The Department of Health’s Customer Service Centre deals with thousands of queries each week. This section answers some of our most frequently asked questions.


Global Tools - quick links to useful sections