[ARCHIVED CONTENT] NHS Employers: Staff engagement and involvement

NHS Employers is working with the Department of Health (DH) and the NHS trade unions to develop work on staff involvement, staff engagement and the NHS staff survey. Staff engagement and involvement are crucial because involved and engaged staff will we deliver better services for patients.

We are aware that many trusts and Strategic Health Authorities (SHAs) have identified staff engagement as a priority and that there are a range of local initiatives, both new and established. We aim to help NHS organisations learn from others' experience of implementing policy and provide a forum for sharing ideas. This section provides examples, through case studies, of staff engagement projects and initiatives within the NHS.

To help us facilitate the sharing of learning and good practice, we would like to hear about any work you are undertaking around staff engagement, staff involvement and the staff survey, please email staffengagement@nhsemployers.org

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Defining values and behaviours
Hear how Guy's and St Thomas' NHS Foundation Trust went about defining their values and associated behaviours. This work is ongoing and is being driven by the trust's medical director.

Listening into Action
Hear how Sandwell and West Birmingham Hospitals has used the 'Listening into Action' (LiA) approach to staff engagement as a vehicle to engage with staff at all levels, with the aim of delivering better outcomes for patients and for staff.

The staff support forum
Hear about the staff support forum that Warwickshire Primary Care Trust set up to promote a supportive working environment for its staff. The forum has delivered a range of initiatives and has ensured that staffs views are taken into account.

Developing a workforce strategy
Colchester Hospital University NHS Foundation Trust used a focus group approach to help develop a comprehensive workforce strategy and action plan. This strategy includes staff and stakeholder engagement as well as how the Trust is responding to the NHS staff survey results.

Employee engagement at South Tees
South Tees NHS Trust was one of 12 trusts selected to pilot the ?Big Conversation?. The results revealed that staff in lower grades did not feel engaged or effectively communicated with. To address this, the trust developed a staff engagement strategy and set up sub groups to look in detail at staff engagement and communication. Read on to find out

Staff experience showcase
Hampshire Primary Care Trust (PCT) has designed and is delivering a programme of activity to engage front line employees so that they can deliver an improved experience for patients. The programme, known as the staff experience showcase, includes a review of the Personal Development Review (PDR) process, the introduction of a talent management prog

Organisation diagnostic process
As part of NHS South of Tyne and Wears commitment to involving and engaging with its staff, members of the organisation development team carried out a diagnostic process to find out what staff really thought about the organisation they work for, over 265 staff took part in the process.

Staff engagement and involvement

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