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Welcome: Consumer Direct provides clear, practical, consumer advice.

Our regionally based advisors are specially trained to give practical advice on all kinds of consumer issues - from problems with cars to faulty household appliances.

Need advice on returning faulty goods"

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Need advice on returning faulty goods?

Did you know

If you specifically invite a trader into your home and buy something costing more than £35 you may not have the right to cancel the contract.

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