Exclusion from financial services remains a reality for many disadvantaged and vulnerable people. This entrenches social exclusion, creates barriers to work, and often means that those with the least money pay the most for basic goods and services.
The NCC is building links to government, industry and other stakeholders to make sure that work to tackle financial exclusion and promote financial capability is centred around consumers' needs - in both design and delivery of products and services. The NCC has a particular focus on access to banking.
04 June 2008
Lenders should not drag their heels
30 May 2008
The perfect storm: the credit crunch hits home
27 May 2008
FSA right to publish complaint information
27 May 2008
New banking system a massive step forward
Financial stability and depositor protection: strengthening the framework
Consultation response | July 2008 | 160 KB
The perfect storm campaign report
Publication | May 2008 | 133 KB
The perfect storm summary report
Background paper | May 2008 | 540 KB
Calling banks to account: NCC's submission to the OFT's market study into UK personal current accoun
Consultation response | June 2007 | 134 KB