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In Focus: Putting people first: Equality and diversity matters 2

Providing appropriate services for black and minority ethnic people

5 August 2008

CSCI has published a new bulletin which aims to address the needs of black and minority ethnic people using care services.

The bulletin calls for black and minority ethnic people to have their cultural and social needs addressed on a more personal level. This will help to ensure that their specific needs are adequately considered during assessments by care homes and providers.

The bulletin is aimed at care providers – people who run care homes - to help them address the new government agenda, Putting People First.

Dame Denise Platt, CSCI Chair, said:

“Black and minority ethnic people should feel that their individual needs are being met, rather than providers making assumptions about their cultural requirements.

“People can only make choices if they are given the opportunity to direct their own care. Providers can help people by asking about their cultural requirements and work with them to achieve this.”

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Created: 25/07/2008 Last updated: 05/08/2008