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Looking for care services

• Useful links
• How to find services
• What to look for
• Check the quality rating
• Read the inspection report
• Arranging a visit
• Choosing social care checklist
• Questions to ask when visiting
• Good and bad care
• Your stories about looking for care
• Putting people in control video
• Life in a care home
• Using home care
• Nurses agency story
• Life in a care home for adults (18 to 65)
• Life in a care home: Reg's story
• How I made my choice: Beryl Purdy
• My care home: Beryl Purdy
• A lifetime of caring: Sean's story

Using care services

• Your rights
• Abuse and neglect
• National minimum standards
• Agreeing a care plan
• If you are not satisfied
• Abuse and neglect
• Useful links

Caring for someone

• A carer's story
• Marriage break-up
• Trying to cope
• Recognising help was needed
• How to get financial support
• How to get a short break
• Information for young carers
• Useful links

Get advice

• What is social care?
• Who uses social care?
• How can social care services help?
• Different types of care
• Care homes
• Care in your own home
• Direct payment support schemes
• Nurses agencies
• Adult placement schemes
• Specialist services
• Who works in social care?
• Who provides social care services?
• How to arrange care
• What help can I get?
• Care assessments
• Paying for care
• Financial assessments
• What help can I get?
• Get independent advice
• Problems in paying for care
• Staying in control with direct payments
• Get help with direct payments
• Things to consider about direct payments
• What will the council pay direct payments for?
• Useful links

Find a report

• About the directory of care services
• What is an inspection report?
• Council inspection reports
• Find council reports
• Find joint older people's reports
• What responsibilities do councils have?
• How to order an inspection report
• How to get reports not on our website
• Provider relationship manager reports

Get involved

• Give us your views
• Why your views matter
• Making sure we treat people equally
• Take part in an inspection
• Become one of our Experts by experience
• How people are already helping us
• What you can expect if you get involved
• Jobs at CSCI

Complain

• Complain about a care home or care service
• Complain to your council
• How to complain about CSCI
• How to complain about CSCI: stage 2
• Useful contacts for complaints about us

About CSCI

• News
• Publications
• Latest publications
• A-Z of all publications
• About CSCI
• Choosing or finding care
• Analysis and insight
• Consultations
• Past publications
• How to order free printed publications
• Get publications in different formats
• Press releases
• Contact our press office
• Broadcast quality audio clips
• Speeches
• What is social care?
• Different types of social care
• Who provides social care services?
• Who works in social care?
• Who uses social care?
• World of social care
• Caring for older people in Ghana
• The effect of the 'age-boom'
• Working with Experts by Experience
• Useful Links
• General
• Care homes
• Care at home
• Nurses agencies and Adult Placement Schemes
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• Sensory impairment
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• Drug problems
• Registering and inspecting care services
• Inspecting for better lives
• Registration
• Quality ratings
• Different types of inspection
• Before an inspection
• During an inspection
• Inspection reports for care services
• An inspector's story
• How we work with local councils
• What we look for when inspecting councils
• Involving people who use services
• Inspection reports for councils
• Local Involvement Networks - LINks
• Our legal powers
• Handling complaints
• Being an expert voice
• The state of social care in England
• Working with others to guide our work
• How we contribute to government plans
• How we are run
• Our people
• Our Chair, Chief Inspector and Commissioners
• Our business directors
• The diversity of our staff
• Jobs at CSCI
• Our vision and values
• Our history
• Regulation and inspection of children's social care
• Our annual reports
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