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Your views

At the Healthcare Commission we believe that the public has the right to receive high-quality healthcare. As part of this, we think that you should be able to influence how we assess the NHS and how trusts design services for local people. This section explains the various ways in which we seek your views and how we use your feedback.

  • Concerns about healthcare

    How we can help with unsettled complaints about NHS services, and concerns about independent healthcare

  • Consultations

    Our current public consultations, closed and archived consultations, our responses to other organisations’ consultations

  • Involving patients and the public

    How we get feedback from the public about healthcare, and how we use this information to improve services

  • Patient surveys

    About our surveys, what patients think about different types of NHS services, including in-patient, maternity, mental health and local healthcare

  • How to send us your views

    The different ways you can send us feedback or queries

  • Feedback on this website

    Online form for queries or comments about this website