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NHS staff

For information and guidance about the Healthcare Commission’s assessment work and our other activities as independent regulator of the NHS, click on the links below.

  • The annual health check

    Information about the annual health check in 2007/08 and 2008/09, e-updates, annual health check before 2007/08, performance ratings before 2005/06, national reviews and studies of services

  • Improving clinical quality

    How we assess clinical care, clinical accreditation, developing better metrics

  • Managing risk

    Healthcare-associated infection, safer management of controlled drugs, use of ionising radiation

  • Staff and patient surveys

    Staff surveys 2003-2008, patient surveys, surveys planned or in progress

  • Count me in census

    Our joint national census of inpatients in mental health and learning disability hospitals, which is part of the Department of Health’s “Delivering Race Equality” initiative

  • Handling patients complaints

    Our independent review process, complaints toolkit for trusts, national reports and quarterly regional statistics on complaints-handling

  • Whistleblowing

    Guidance for NHS staff who are concerned about possible wrongdoing in the workplace, including information about the Public Disclosure Act