A selection of images representing communities.
Like other parts of the public sector, local government has been transforming its services both to better meet the needs of local residents and businesses and to deliver greater value for money.
Exploiting the opportunities offered by new technologies is one way councils have been improving the delivery of many services whether in the way local people interact with their council or in the back office.
Smarter procurement practices and initiatives, such as setting up services shared between authorities, are also delivering improvements. In future the commissioning role of local government will expand and create local markets for services.
We provide support for efficiency and improvement through the network of Regional Improvement and Efficiency Partnerships, which are led by and serve the local authorities in each region.
The Business Improvement Package (external link) brings together a range of resources for councils to draw on in improving service delivery and value for money.
The Beacon Scheme recognises good practice in local authorities and aims to spread it more widely.