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The result of an investigation under consumer legislation may be an undertaking given by the trader, or a court order (or other action) which has been imposed.
These may be published on the consumer regulations area of this website as reports in order to:
These reports are freely available to the public from this area of the site, and it is the Office of Fair Trading's intention to publish and make available the outcome of investigations as and when these reports become available.
Download the OFT policy on the retention of undertakings on the public site (pdf 82 kb)
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