You can access our Customer Centre, any time of the day or night, by phone, fax or email. Trained staff will help you find the information you need.
Before contacting us
Before contacting us, with either feedback or if you are having any problems with any of our services, please check if our frequently asked questions can help.
Please read our guidance notes for providing feedback.
By phone or fax from the UK
Tel: 0870 900 0100 or 01392 885680
Fax: 0870 900 5050 or 01392 885681
Public Open Days
We open our doors to the public on a number of days throughout the year. To find out more about weather and climate while exploring our modern headquarters, register for an open day.
By phone or fax outside the UK
Tel: +44 1392 885680
Fax: +44 1392 885681
By social media
We can be found on Twitter, Facebook, Flickr and YouTube. More details can be found on our social media page.