SmokeFree

• Smokefree legislation is the most important public health change in the last decade.
• Second hand smoke has real dangers - it's one of the biggest causes of preventable deaths.
• The legislation will protect workers' health and the reaction from employers has been good - staff are easier to recruit, bars etc have new customers and it's a healthier environment to work in.

• Traditional pub - no food.
• Before the ban, we were worried about how to handle people who still try to smoke, but actually it's been fine and pretty much self-enforcing.
• Still get a real cross section of customers - smokers and non-smokers.
• Whole new social scene outside the pub.
• For the first month we did see a dip, but people soon came back - even the coffee break crowd which was most affected is slowly coming back.
• Ultimately, people get tired of sitting at home and come back to the pub.

• It was a bit scary at first, but now everyone likes it.
• Takings up, have seen different customers come in - more kids, more women, office workers.
• Some staff do smoke but they prefer working in a smokefree environment - used not to be able to see through the fog.
• My daughter works here and I prefer her working in a smokefree atmosphere.
• Some drivers said they wouldn't come back because of it, but the next day they were back.

• Legislation has meant a healthier workforce.
• We provided financial support for nicotine gum and patches etc. for those employees who wanted to quit.
We also supplied fresh fruit and soft drinks, which acted as a distraction from the cravings.
• Those workers who want to smoke understand that they can't annoy everyone else by lighting up - there's an acceptance for smokefree places among Scottish people in general.
• No management on site during the night shift, there's an element of trust and CCTV, but generally workers understand that they shouldn't smoke.

• There was some apprehension on the part of businesses and the public, potential impact on livelihood etc, but in my experience it's been fine, feedback's been positive.
• The staff have adapted the same way as customers, it's helped them cut down on smoking and they feel better for it - don't go home smelling of cigarette smoke
• It's a better environment for staff and customers.
• The business is as vibrant as ever - families in particular come more often.
• On the hotel side, only a few people have asked for smoking rooms, but on the whole has been an advantage from a business point of view to be totally no smoking and no customers have been lost.
• Ample sources of information - literature sent out, emails, meetings, advertising, there was no way anyone could not know about the change.

• Bingham has one of the highest number of smoking heads per capita in the East Midlands - so going
non-smoking was either very brave or very foolish, but we decided most people who smoked actually wanted to give up - so we went for it and are glad we did.
• It's also led to lower cleaning costs, lower re-decorating costs, lower staff-turnover (and therefore lower staff training costs), and better quality of staff.
• I don't really know which customers we've lost, but I know who we've gained and the pros outweigh the cons for us.

• In the same way that we have accepted we cannot smoke on the underground or in planes, people will soon accept this move.
• In a few years' time, we'll look back and wonder what all the fuss was about.