Use the links below to browse every case study published between 2006 and 2009 in the Design Council's award-winning magazine, DCM.
Find out more about the Design Council magazine, read the articles online, or download and keep every issue.
After-market service programmes are as important to Rolls-Royce as engine innovation.
Stannah took the stigma out of stairlifts – and made them work better, too.
Synature’s technology is bringing together like-minded people online.
A German designer helps a British institution to stop being a witty nuisance.
Smaller but perfectly formed: how The Guardian shrank yet grew in stature.
T-Mobile finds a new way to satisfy customers: redesigning their bills.
The eco-friendly Prius is a technological marvel so hip it has a page on MySpace.
The Passport Agency uses service design to stop infuriating customers.
Meet Umpqua, the bank that became No1 by thinking like Starbucks.
Reusable paper is one innovation that Xerox will never sell for a pittance.
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